Do you ever feel you are not sure where to start with marketing? The best place to start is with your existing customers. What do they think about your product or service? How can you make it better?
Coo Marketing can help businesses in the Preston area find out what their customers and their staff think. By facing these issues head on, it helps develop marketing plans that really work.
Claire has presented market research findings at Manchester Business School to top FTSE 100 Directors. She has also delivered insights and presentations on marketing world-wide from Kawakami in Japan to Edinburgh, Dublin, Paris and London. All in all, Claire enjoys talking about marketing, especially when it is based on facts.
By conducting a customer satisfaction survey, you will identify what is working well and what can be improved within your business. Clear, simple direction to help you move forward. Add to this a staff satisfaction survey and you have a vehicle to get plans turned into action too.
If your business would benefit from some satisfaction research, get in touch.